An update on my note the other day about the misrouting of my Apple product, purchased through Amazon. The complaint department refunded half the price of the item. Then I wrote Jeff Bezos’s email address with the whole story. The shipping problem was not Amazon’s; their problem was that the first two times I asked about the shipping issue, they gave me inaccurate information by way of response. Their staff, I think, is in India, and apparently dwell twelve hours behind the ball. Irritating. So Jeff’s office got back to me with a twenty dollar refund. That’s a total of $32 on an order of $25. Nice. I sent my thanks. Still and all, I won’t get the package until next Tuesday; UPS seemed in no hurry to correct matters. Whom do I write?
Steve Jobs is Snow Leopard. Courtesy RoughlyDrafted.com